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December 15, 2017
5 Customer Retention Strategies to Increase Profits and Grow Your Business 
15
Dec

5 Customer Retention Strategies to Increase Profits and Grow Your Business 

According to Harvard Business Review, it costs businesses on average 5 to 25 times as much to acquire a new customer as to retain an existing one. That’s an important metric, because another analysis—this one from Bain & Company—finds that increasing customer retention by as little as 5% increases profits by between 25% and 95%....
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