Day

November 23, 2018
Customer Acquisition Versus Customer Retention
23
Nov

Why Customer Acquisition is a Waste of Time and Money if Your Retention Strategy is Broken 

Growing your company requires earning your customer’s trust, and consequently, their repeat business. Companies budget large amounts of money and focus on various customer acquisition tactics because they know that ongoing customer acquisition is vital to keeping their businesses alive. However, so is customer retention. While both are equally important, many companies don’t see it...
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