Tag

customer service strategy
The 8 Commandments of Customer Service
07
Sep

Client Retention Strategies: Behold, The 8 Commandments of Customer Service 

It’s easy to deliver a positive customer service experience when things are going smoothly and customers are easy to please. But what do you and your sales team do when you’re backed into a proverbial-corner with an unpleasant, demanding or even infuriated customer?   If you’ve worked with customers directly, then you know you face fresh...
Read More
How to Create a Customer Service Strategy
08
Jun

How to Start Creating a Customer Service Strategy to Improve Customer Acquisition and Retention  

In last week’s blog post, we discussed why your customer service strategy is the foundational key to your company’s growth and success. There’s no point advertising to attract more customers until your business is ready to deliver a good–or, better yet–exceptional customer experience!  Today we’re going to outline how you can get started on creating...
Read More
The Importance of Having a Customer Service Strategy
25
May

Why Your Customer Service Strategy is the Foundational Key to Your Company’s Growth and Success 

Great advertising can’t help a business with bad or—even just mediocre—customer service. In fact, it could be said that great advertising can put a business with bad customer service out of business faster. Advertising brings people to your store or website, but once they arrive, it’s up to you and your people—or your website content...
Read More
  • This field is for validation purposes and should be left unchanged.

Contact Us

We’re a pretty easy going bunch. If you have a project in mind, we’d love to hear from you.

E-mail us using this form or call us at 250-380-2299

  • This field is for validation purposes and should be left unchanged.
*Required. Your information is safe with us.
×

Get a Quote

 

We’re a pretty easy going bunch. If you have a project in mind, we’d love to hear from you.

E-mail us using this form or call us at 250-380-2299

  • This field is for validation purposes and should be left unchanged.
*Required. Your information is safe with us.
×

Book a Marketing Check-up

  • This field is for validation purposes and should be left unchanged.
*Required. Your information is safe with us.
×