In last week’s blog post, we discussed why your customer service strategy is the foundational key to your company’s growth and success. There’s no point advertising to attract more customers until your business is ready to deliver a good–or, better yet–exceptional customer experience!  Today we’re going to outline how you can get started on creating...Read More

Being as most manufacturing companies depend on attracting and retaining distributors to sell their products to end-users, your company’s relationship with its distributors is paramount. Both you and your distributors want the same outcome: for your relationship to be a profitable one. But it is up to your company to take the initiative in identifying...Read More